Frequently asked questions

Mostly wool, cotton, linen and denim. Each product page names the fabric and how to look after it.

True to size, with a relaxed cut on coats so they go over a knit. The size guide on each product page gives the measurements in centimetres.

As little as possible. Air it after wearing, brush it, and have it cleaned once a season. Spot clean small marks with cold water.

Orders placed before 2 pm leave the same working day. Delivery takes two to four working days.

You receive a tracking link by email as soon as your parcel leaves us, and you can follow it from your account too.

Free on orders over €150, and a flat €6 below that.

Cards, Apple Pay, Google Pay and PayPal, through a secure, certified payment provider. We never see your card number.

Yes, within thirty days, unworn and with its labels on. Write to us first and we send you a free return label.